Print and Post your mail directly from your desktop with a click of you mouse. Our hybrid mail solution allows customers to send a single letter for as little as 84p.
News / Blog
Ofcom fined Royal Mail £21 million for failing to meet its nationwide delivery targets, a significant setback for UK retailers, financial institutions, and public bodies that rely on dependable mail delivery.
According to an article published by BBC and Ofcom’s findings, Royal Mail delivered only 77% of First-Class mail on time (target: 93%) and 92.5% of Second-Class mail (target: 98.5%).
That means millions of important letters from invoices and financial updates to appointment reminders arrived late.
“These persistent failures are unacceptable… customers expect and deserve better.”
— Ofcom Director of Enforcement
At Hybrid Mail Solutions, we ensure your communications never face those delays. Our hybrid mail platform is built for speed, transparency, and reliability, giving businesses complete control over every item sent.
When you use Hybrid Mail Solutions, you take control of your mail delivery process.
Monitor every letter’s journey through Royal Mail’s network via Mailmark® technology. You can track, report, and audit all your outgoing mail, ensuring visibility from print to delivery.
Orders submitted before our daily cut-off are printed and dispatched the same day, giving you predictable turnaround and dependable results.
We print, enclose, and post directly through Downstream Access (DSA) lowering postage costs and reducing carbon emissions by up to 90%.
We’re ISO 27001 certified and GDPR compliant, guaranteeing data security and confidentiality at every stage.
Our customers include:
🏥 Hospital Trusts
🏢 Public Sector Organisations & Councils
🏦 Financial Institutions
💡 Retail & eCommerce Brands
They trust us because we deliver what matters — on time, every time.
Create Your Letter – Use Word, PDF, or your preferred document format.
Upload to Our Portal – Send securely via our encrypted online system.
We Print & Post – Your letters are printed, enclosed, and dispatched automatically — with full tracking included.
With Hybrid Mail, you’re not waiting on missed targets or network delays. You’re in control.
While Royal Mail works to recover from Ofcom’s latest £21 million fine, Hybrid Mail Solutions continues to help organisations across the UK send mail securely, sustainably, and on time.
Partner with us today and experience the confidence of reliable, trackable, hybrid mail.
📧 Email: marketing@hybridmailsolutions.com
🌐 Visit: www.hybridmailsolutions.com
📞 Call: +44 (0) 2890 730967